Return Policy

Overview

At 2x Monster Trucks, we are committed to providing high-quality products and ensuring customer satisfaction. We only accept returns for items that are defective or damaged. If you receive a defective product, please follow the instructions below to request a replacement or refund.

Return Eligibility

Returns are only accepted for defective or damaged items within 30 days of purchase. To be eligible for a return:

• The item must be in the same condition that you received it.

• Proof of purchase is required.

How to Initiate a Return

To request a return for a defective product, please email us at support@2xmonstertrucks.com with your order number, a description of the defect, and, if possible, a photo of the issue. Once your request is reviewed, we will provide further instructions.

Refunds and Replacements

If your return request is approved, you have the option of receiving a replacement or a full refund. Once we receive the defective item, we will process your request within 5-7 business days.

Return Shipping

For defective items, 2x Monster Trucks will cover the return shipping cost. We will provide you with a prepaid shipping label once your return request is approved.

Need Help?

For any questions or concerns regarding defective product returns, please reach out to us at support@2xmonstertrucks.com. We are here to assist you!